Privacy policy

The following privacy policy (the “Privacy Policy”), developed by Lil Sherpa, explains Lil Sherpa’s policy on privacy and demonstrates our endeavor to fully comply with applicable Indian laws governing data privacy, including, the Information Technology Act, 2000 and the Information Technology (Reasonable Security and Procedures and Sensitive Personal Data or Information) Rules, 2011 which govern the collection, use and disclosure of sensitive personal data or information collected from our users  and duly published as required under applicable Indian laws.

Lil Sherpa knows that you care how information about you is used and shared, and we appreciate your trust that we will do the needful carefully and sensibly.   

Lil Sherpa encourages you to read this Privacy Policy before using the website www.lilsherpa.com owned and created by Yugam and Mohita Bhimsaria. By visiting the Site, you are accepting the practices described in this Privacy Policy. This Privacy Policy does not apply to any non-personal information disclosed by you or collected by us or any personal information or data which is in public domain or which is disclosed pursuant to applicable laws.

This Privacy Policy explains: 

  • what information we collect and why we collect it.
  • how we use or are obligated to use that information.
  • under what circumstances we disclose the information shared.
  • the choices we offer, including how to access and use information.

We are committed towards protecting your privacy. Publishing, selling or renting any personal data or information to any third party, without your consent, is against our ethic.

For more clarity on how we use and protect your personal information, please go through our privacy policy in detail.

How do we protect visitor's information? We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to our systems, and are required to keep the information confidential. When you place orders or access your personal information, we use a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.

Why do we use cookies? Cookies are small files that a website transfers to your computer's hard drive through your Web browser (if you allow) that enables the site to recognize your browser and track information about your visit. For example, we use cookies to track the items in your Shopping Cart. They are also used to help us understand your preferences based on your site activity, which enables us to provide you with improved service.

You can choose to have your computer warn you each time a cookie is being set, or you can choose to turn off all cookies. You do this through your browser settings. Each browser is different, so look at your browser Help menu to learn the correct way to manage the settings for your cookies. If you turn cookies off, you won't have access to many features that make your site experience more efficient and some of our services will not function properly. You can still place orders over the telephone by contacting Customer Care at info@lilsherpa.com 

 We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term "outside parties" does not include website hosting partners and other parties who assist us in operating our website, conducting Lil Sherpa's business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety. Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

To modify your e-mail subscriptions or completely opt-out of receiving Lil Sherpa e-mails please let us know by emailing us at info@lilsherpa.com  and simply ask us to remove your company, name or account from our email list. Please note that due to email production schedules you may receive any emails already in production.

Mobile Privacy
We may offer you the ability for you to connect with our sites, or use our applications, services, and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this Privacy Policy apply to all such mobile access and use of mobile devices. This Privacy Policy will be referenced by all such mobile applications or mobile optimized websites.


Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. 
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 


Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers , email address, and phone number. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Nature of information collected - Our Site may at various occasions may require you to give us the following personal information -

  • "contact information" (i.e., information that could be used to contact you such as full name, postal address, phone number and email address as well as your computer's unique IP address);
  • "financial information" (i.e., passwords, credit and debit card numbers and bank and other financial institution account numbers); and
  • "demographic information" (e.g., PIN code, city, gender, purchase history information, posting and sales information and age as well as IP addresses that are not unique to your computer).

However, you can visit most pages on the Site without giving us any information about yourself. In such cases, our systems may collect information that is sent over the internet without your control such as your IP address and other such information. We may also use software tools to measure and collect session information, including page response time, download errors, length of visits to certain pages etc.

We emphasize that no sensitive personal information or data is collected about or from you without your consent. However, we may collect information or data voluntarily submitted by you including while making purchases at the Site, in contacting Lil Sherpa through the Site, answering surveys and polls, entering contests and similar promotions and signing up for updates. Voluntary provision of information by you, including by the use of the Site, will be deemed as consent.

Please note that nowhere on the Site do we collect contact information or financial information from children under the age of 18 (eighteen) years which we have actual knowledge of. If you are under the age of 18 (eighteen) years, you may use the Site only with the involvement of a parent or guardian.

Purpose for which information is collected and retention of data - We use the requisite information, as may be required from time to time, to help us efficiently perform transactions, to deliver the goods/services you have requested and to respond to your inquiries. We may use your personal information to make the Site more relevant for your needs and create and publish content that may be useful to you. Lil Sherpa uses customer details to send out newsletters; however, you can always unsubscribe if you do not wish to receive the newsletters.  

Lil Sherpa may also use your information for internal business purposes, such as analyzing and managing its businesses.

Your information collected from the Site may be combined with other information collected by Bare Necessities via other online or offline sources, with demographic information and other information that is available in the public domain.

We do not retain any personal information or data received by us longer than it is necessary for achieving the above purposes, unless otherwise required under any applicable Indian laws.

Information Security

In order to prevent unauthorized access to sensitive information, it is important for you to monitor those who have access to your password and to your computer.We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. 

We maintain physical, electronic and procedural safeguards in connection with the collection, storage and disclosure of personal information (including sensitive personal information).

The Site may provide you with the opportunity to post information for display in areas of the site that are accessible to viewing by the general public ("Public Areas"), including, but not limited to, bulletin boards, chat rooms and user-submitted concert or other event reviews. This Privacy Policy does not apply to any information that you submit for use in public areas. By submitting such information for display in Public Areas, you assume and consent to the risks and sole liability and damages arising as a result of such information being displayed, or any form of liability suffered by you in relation to such disclosure of such information in Public Areas


Behavioral Advertising 
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States. 

Data retention 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 

Changes 
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 

Minors 
The Site is not intended for individuals under the age of 16.. 

Contact us 
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at info@lilsherpa.com  or by mail using the details provided below: 

Lil Sherpa- House of Craft
Koramangala 8th block, 560034 Bangalore KA, India